paying to return goods

Trends

Consumers are increasingly paying to return goods

Paying to return goods is becoming increasingly normal. Previously, major retailers such as H&M, Zara and Wehkamp have reported charging consumers to return online orders. That trend is now continuing across the board. In two …

Amazon

Trends

AI helps Amazon in battle against counterfeit products

Amazon detected and seized more than 7 million counterfeit products in 2023. It also foiled more than 700,000 attempts to create fake sales accounts. The deployment of artificial intelligence (AI) helped, the e-commerce giant’s annual …

control over transport

Software, Trends

Cargo owners want more control over transport

For supply chain resilience, you need more control over transport. An end-to-end transport management system (TMS) contributes to this, according to three TMS suppliers during Webinar Wednesday. Such a system starts with optimization of the …

ASML

Planning, Trends

ASML pilots AI for supply chain resilience

A pilot at Dutch high-tech company ASML showed that an AI machine trained based on Deep Reinforcement Learning makes smarter supply chain decisions than traditional planning methods. The challenge now is to make the suggestions …

Traxed

Sustainability, Trends

Start-up Traxed bets on blockchain for sustainability reporting

Founded in 2023, Traxed is a very young company that focuses entirely on collecting sustainability data for compliance with CSRD legislation. Tiziano Tavasanis explains why he founded the company and what he has learned after …

GenAI

Planning, Trends

Beyond the hype cycle: GenAI use cases in supply chain planning

The rapid recent advancement of GenAI is captivating the imagination of supply chain professionals, but a noticeable gap remains: while consumers have quickly adopted these technologies, businesses are lagging behind. Why is this? By Ralf W. …

Schneider Electric

Exclusively in magazine, Sustainability, Trends

Schneider Electric: ‘‘Sustainability is not a zero-sum game’’

Schneider Electric topped the Global 100, a ranking of the hundred most sustainable companies, in 2021. In that year, the French high-tech company launched a new sustainability strategy with ambitious targets. Crucial to this is …

talent pipeline

Trends

‘Supply chain leaders must improve talent retention rates’

At a recent talent management workshop by Supply Chain Media, the overall statement for discussion was: ‘We should manage the talent pipeline in the same way as our supply chains’. Supply chain executives from home …

S&OP

Planning, Trends

Increasing risks require new S&OP competences

Many companies started with Sales & Operations Planning in the pre-COVID era. But how can you do S&OP now that uncertainty and unpredictability have increased so dramatically? During a Webinar Wednesday, Involvation explained which five …

GS1

Sustainability, Trends

Sustainability legislation creates huge new task for GS1

Under ESG legislation, companies have to start recording a long list of sustainability data. In this context, standardization organization GS1 has an important task to fulfil. Moreover, by introducing a new QR code, as the …