customer enablement

Trends

Gartner: ‘‘Customer enablement will become the norm within five years’’

Supply chain organizations that empower customers to do things themselves are twice as likely to receive repeat orders than companies that focus purely on customer satisfaction or convenience, according to new research by analyst firm …

Consulting Subway Map 2023

Planning, Software, Subway Map, Trends

Consulting Subway Map 2023: Thriving in a VUCA world

Just as in 2021, most European consulting firms did very well last year, with over 80% generating more profit in 2022 than in the previous year. When 29 consulting firms were asked what types of …

Leaderboard Webinar Wednesday BlueYonder 12-12-2024 tm 19-1-2025
Wehkamp

Sustainability, Trends

Wehkamp to stop offering free returns

Customers of Dutch mail-order company and online retailer Wehkamp will soon have to pay to send back unwanted items as the company attempts to reduce the huge amount of returns it receives. Although Wehkamp is …

Joost Bous

Trends

Joost Bous: ‘‘Accept the increase in disruptions and their impact’’

Cost-cutting is once again the number-one topic in boardrooms right now. Due to the steep rise in inflation, companies are having to pull out all the stops to maintain profitability. During the first online meeting …

Leaderboard BlueYonder roadmap 16-12-2024 tm 19-1-2025
Air Up nearshoring

Sustainability, Trends

Air Up moves production to the Netherlands as part of nearshoring strategy

Air Up, a manufacturer of a scent-based flavoured water system revolving around aromatic pods fitted to refillable bottles, has moved production of its pods to the Netherlands. The pods were previously made in China and …

resilient supply chains

Trends

Resilient supply chains require resilient supply chain leaders

Making supply chains more resilient has become a major talking point in boardrooms. However, those conversations are led by CEOs who rarely have a background in supply chain. During a recent Webinar Wednesday, McKinsey’s Knut …

Leaderboard Tesisquare checklist 16-12-2024 tm 19-1-2025
Maturity Matrix of European Supply Chain Start-ups 2023

Maturity Matrix, Trends

Maturity Matrix of European Supply Chain Start-ups 2023

Compared with a year ago, supply chain start-ups in Europe are finding it more difficult to raise capital, according to the feedback from 29 start-ups during Supply Chain Media’s research for the annual Maturity Matrix. …

SCM Q1 Cover Frederiq Brut - MSD - March 2023

Exclusively in magazine, Magazine, Reports

Supply Chain Movement 48 | Innovations & Start-ups

The main theme of the Q1, 2023 issue of quarterly Supply Chain Movement is Innovation & Start-ups.  Publication Date: March 3, 2023 12 | Profile Frederic Brut, Head of Supply Chain EEMEA & APAC, MSD Frederic Brut describes …